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PROFESSIONAL RESUMEUS LETTER · PRINT READY

CUSTOMER EXPERIENCE · HOSPITALITY · OPERATIONS

Cameron Tabucchi

Guest Experience Manager · AvantStay

10+years in
customer experience
Reno, NevadaLinkedIn profile

PROFILE

Customer experience leader with 10+ years in CX, building people-first systems for thoughtful hospitality. Brings guest care, operational workflows, and cross-functional teams together to make the stay feel considered from booking through checkout.

EXPERIENCE

Guest Experience Manager

AvantStay · Hospitality

CURRENT

Full-time · May 2022 – Present · Remote

Help shape an exceptional guest and owner experience across a two-sided hospitality marketplace.

  • Contributed to the team’s ground-up transition to Zendesk, a six-month initiative completed in 2024 to strengthen guest communications and support workflows.
  • Partner with Product, Field, and other teams to improve processes and support guests from booking through checkout.
  • Improve support systems and team scheduling while helping the team navigate unique, high-stakes guest needs.

Community Happiness Manager

Grove Collaborative

Oct 2018 – Mar 2022

Full-time · San Francisco Bay Area

CAMERON TABUCCHIPEOPLE-FIRST SYSTEMS FOR BETTER EXPERIENCESRESUME / 01

CAMERON TABUCCHI / CUSTOMER EXPERIENCE · COMMUNICATIONS

Experience, continued

LinkedIn

EXPERIENCE / 2007—2018

Customer Happiness Manager

BloomThat

Jul 2014 – Sep 2018

Full-time · San Francisco Bay Area

Communications Manager

SMB Companies, LLC

Jan 2011 – Jul 2014

Full-time · Washington, DC–Baltimore Area

  • Created, implemented, and managed communications strategies for more than five clients in several industries.
  • Conceptualized and implemented multiple public relations campaigns.
  • Worked with marketing teams to integrate strategies; created press materials, conducted media relations, and managed social media networks.

Communications Coordinator

Flower Empowered and Urban Petals · Freelance

Mar 2012 – Apr 2013

Washington, DC–Baltimore Area

  • Created and managed internal and external communications, including media relations, press materials, media lists, and social media networks.
  • Coordinated events, including set-up and breakdown, and maintained scheduling for the owner/CEO.

Client Executive

Burson-Marsteller

Sep 2007 – May 2010
  • Created press materials, monitored media, pitched stories, and maintained editorial opportunities and media lists for a technology client.
  • Coordinated media events and product launches, pitched announcements, and supported digital initiatives.
  • Conducted communications research, including analysis of media perceptions of the client and its peers.

ADDITIONAL BACKGROUND

Experience across customer experience, hospitality, public relations, communications, and event management.

CAMERON TABUCCHIPEOPLE-FIRST SYSTEMS FOR BETTER EXPERIENCESRESUME / 02

Prepared from information shared on LinkedIn and publicly available company information. Dates, titles, and locations reflect the LinkedIn profile.